Booking Terms:
1. Confirmation Policy:
Upon Booking, An invoice will be sent to your mail & within 12 to 24 hours the booking confirmation with additional details will be sent to your mail.
2. Cancellation Policy:
(a) 10 percent of the prices of our trips/treks/tours or product or service is your deposit and is not refundable, in any case.
(b) Cancellation received 45 days or more: 90% refund
(c) Cancellation received 30 - 44 days: 60% refund
(d) Cancellation received 30 - 15 days: 30% refund
(e) Cancellation less than 15 days: No refund
For more details, go to https://www.trekmunk.com/cancellation-policy
3. Refund Policy:
Any refund applicable will be processed within 10 to 15 business days as per the company policy.
4. Postpone/Transfer of a booked trek:
1. You can postpone your booked trek for a period of two months (61 days) but we will charge a 20% processing fee. The last date for the postponement will be 15 days before the start of the trek. Failing to book the slot in 2 months (61 days) time, would be considered a cancellation with no refund of any kind. Postpone of a booked trek can only be done once.
2. You can transfer your booked slot for the trek to any fit person till 15 days before the trek. You just have to mail us the request and rest we will handle. The new person has to get all the mandatory documents duly signed for the trek.
